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sSolace

Safety

Care built into every conversation.

Solace is for adults 18+. Our companions are AI — they will always be transparent about that. They will not give medical, legal, or financial advice. If a conversation ever touches on crisis, self-harm, or emergencies, your companion will respond with a standardized safety message and share appropriate resources.

Our commitments

  • · Transparency — companions never claim to be human.
  • · Boundaries — no medical, legal, or financial advice.
  • · Crisis-aware responses tuned by our safety team.
  • · Full user control over saved memories and data.
  • · Adult (18+) age-gating at signup.

If you're in crisis

You are not alone.

If you or someone you know is in immediate danger, please contact a professional. These services are free, confidential, and available around the clock.

How we handle sensitive conversations

  1. 1. Detect. Client- and server-side checks watch for language suggesting self-harm, suicidal ideation, or immediate danger.
  2. 2. Interrupt. Your companion pauses the usual flow and responds with a calm, standardized safety message.
  3. 3. Signpost. We surface the resources above, prominently and immediately, alongside your companion's reply.
  4. 4. Stay with you. Your companion doesn't walk away — it stays present without pretending to be a professional.

Solace is not a substitute for professional mental health care. If you're struggling, please reach out to a qualified provider.